Does CapAI include ChatGPT or Claude subscriptions?+
No. CapAI is the desktop workspace. You bring your own AI accounts and subscriptions. Each provider's pricing, terms, availability and usage limits still apply.
What do I get with Free and Pro?+
Free lets you add up to two accounts and use the two-pane workspace, the account picker and limit marks. Pro adds more accounts plus sharing and handoff tools. Existing account sessions are kept when a licence expires.
Will CapAI send prompts automatically?+
No. Sharing prepares text in the target message box. You review it and press Send yourself. Website changes can affect extraction or insertion; CapAI reports a failure instead of claiming success.
How much conversation can I share?+
Up to approximately 120,000 characters of the page text that is loaded. If longer, the oldest part is trimmed. This is not a guaranteed full-history backup.
When does my licence start?+
At first activation in CapAI, not at checkout. A week is 7 days, a month is 30 days and a year is 365 days. Each code is for one machine. There is no automatic renewal.
Where do I receive my activation code?+
On the checkout page right after payment is confirmed, and by email to the address you enter at checkout. Save it privately. If the email doesn't arrive, check spam or contact support with your PayPal transaction reference.
Does CapAI need an internet connection?+
Yes, AI websites need internet access. Pro also checks its licence online from time to time and stays verified offline for up to three days, never beyond its expiry.
Which operating systems are supported?+
Windows 10 and 11 (64-bit), macOS 11 or later on Apple Silicon or Intel, and 64-bit Linux (AppImage, or .deb for Ubuntu and Debian). The macOS app is not yet notarized by Apple: the first time, right-click CapAI and choose Open.
How do I get help or a refund?+
Email support@nhiplabs.com with your PayPal transaction reference and a short description. Never send passwords, cookies or your full activation code.